Call Now For Phone Orders @ 1 855 745 3767   | Text Your Orders @ 347 486 7050

Calgary: 11 Am - 1.30 Am   |  Red Deer: 4 Pm - 1.30 Am

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F . A . Q

WHY PICK N DROP?

Pick n Drop Services are prompt and on time delivery service where our intention to give services to Seniors who cannot drive, people who cannot driver after drunk, people who don't have vehicle, Our Services helps everyone.

CAN I PLACE ORDER ON PHONE?

Yes you can but more easy if you place online and faster we prefer online orders instead of phone orders.

WHICH ORDER PLACING SYSTEM IS EASY ONLINE ORDER OR PHONE ORDER?

Online Orders are faster easier.

IS THERE ONLINE PAYMENT IS SECURED?

Yes we are using world best API GATEWAY system approved by the secured payment companies and completely protected. However if you find any difficulties on your payment kindly inform us through email at info@pickndrop.ca we will resolve within 24 hours.

CAN I PAY AT DOOR BY DEBIT OR CASH?

We are not taking any payments at the door, you can pay through online order interac online and any type of credit card and paypal.

WHAT IS THE REFERRALS? HOW COULD I GET BENEFIT THROUGH REFERRALS?

Our Referral program is intention is to give you Delivery Fee waived when you refer to your friends or family register and they placed 1st time order with us (Applicable only 3 friends or family).

HOW LONG IT WILL TAKE DELIVER TO MY PLACE AFTER PLACING ORDER?

Our regular delivery time period is within one hour, but it is all depend on drivers available, Roads and weather conditions.

CAN I SCHEDULE MY ORDER IN ADVANCE?

Yes you can schedule your order while doing order there is the option to schedule future date and time.

CAN I REPEAT MY PREVIOUS ORDER?

Yes you can repeat your order after login and look for MY ORDERS page.

HOW DO I GET PRESCRIPTION DELIVERY?

You need place order at your local area drug store before you place order online with us and keep ready few things that is Amount of purchase where our driver will pay at your drug store, under what name is prescription, what time will be ready at drug store.

CAN I CUSTOMIZE MY ORDER?

Yes you can customize your order option is provided from every store.

IS THERE ALL MENU PRICES ARE REASONABLE?

Yes all menu prices are reasonable we only add 5% - 15% depending on the stores.

CAN I MAKE GROCERY ORDER FOR MY OFFICE NEEDS?

Yes you can make grocery order for your office through our GROCERY / OFFICE NEED section.

HOW LONG IT WILL TAKE FOR GROCERY FOR OFFICE NEEDS?

Usually it will be within 24 hours after confirmation order, you can make schedule for office orders.

IS THERE DELIVERY CHARGES ARE SAME FOR GROCERY FOR OFFICES?

No it won't be the same delivery charges for grocery orders for offices. it is all depend on the number of items, time consumption, distance between the store where you requested store from. you can also email us or list your grocery online we will get back to you with best possible delivery charges.

WHERE YOU ARE GOING BUY MY GROCERIES.

We provided in our database online all Grocery stores in your area you can pick your own grocery store while placing the grocery order our driver will go there shop for you and delivery at your door.

HOW DO I FIND MY STORE OR RESTAURANT?

We have inserted all stores city wide in our database you can enter with first 3 digit postal code in search option after click type of product looking for.

WHAT IS THE DELIVERY CHARGES IF I WANT TO PICK UP MY PRODUCT IN OTHER POSTAL CODE?

It is all depend on the place that driver picking up your product if different postal code where you live you have to call customer service and ask for price or email us at info@pickndrop.ca and provide all details that is pick up address and delivery address we calculate according to the km between the both address our calculation is dollar per KM. otherwise our prices are declared in the main page banner within the same first 3 digit postal code

Still if you have any more questions please Contact US at any time

From
Pick n Drop

Team

Please Check service availability in your Postal Code



**
E.g; T3K, T2G
 
Pick a Store Order And Pay by Interac Online or Credit Online


** Order items from the stores in your postal zone only.